Fortis Mobile Notary Services Privacy Policy
Privacy Policy
How Fortis Mobile Notary Services collects, uses, and protects your information
This Privacy Policy explains how Fortis Mobile Notary Services, LLC collects, uses, stores, protects, and shares information obtained through our website, contact and scheduling forms, notary appointments, Remote Online Notarization services, payment systems, and communications.
We are committed to handling personal information professionally, responsibly, and with appropriate care.
Last updated: July 18, 2026
Your Privacy Matters
We are committed to protecting your personal information and using it responsibly and transparently.
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No mobile information will be shared with third parties or affiliates for their independent promitional purposes
Policy
Updates
We may update this Privacy Policy from time to time. The latest version will always be posted on this page.
1. Introduction
Fortis Mobile Notary Services, LLC, referred to in this Privacy Policy as “Fortis,” “Company,” “we,” “us,” or “our,” respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy applies to information collected when you:
Visit our website
Submit a contact, scheduling, or service-request form
Schedule or participate in an appointment
Request mobile notary or Remote Online Notarization services
Communicate with us by telephone, text message, email, or online chat
Submit payment
Interact with a third-party platform used to provide our services
By using our website or submitting information to us, you acknowledge the practices described in this Privacy Policy.
This policy does not replace any privacy notice, consent, or disclosure provided by a third-party platform, title company, signing service, lender, attorney, document provider, payment processor, or Remote Online Notarization provider.
2. Information We Collect
The information we collect depends on how you interact with Fortis and the services you request.
Information You Provide
We may collect information such as:
First and last name
Email address
Mobile or telephone number
Mailing or service address
Preferred method of communication
Information submitted through contact or scheduling forms
Information included in emails, text messages, telephone calls, or online chats
Information needed to respond to a question or service request
Appointment and Signing Information
When you request or schedule a service, we may collect:
Appointment date and time
Signing location
Service address
Type or general category of document
Number of documents
Number and names of signers
Number of anticipated notarial acts
Witness requirements
Facility name and access instructions
Parking, security, or entry information
Order, escrow, loan, or file number
Name and contact information of the scheduling party
Accessibility, communication, or appointment-related needs
Information needed to provide a quote or coordinate the appointment
Please do not submit confidential document contents, Social Security numbers, complete financial account numbers, medical records, passwords, or other highly sensitive information unless it is reasonably necessary for the requested service and you are using an authorized method.
Identification and Notarial Record Information
When required to perform a notarial act, we may inspect or record information from acceptable identification.
This information may include:
Signer name
Signature
Date and time of notarization
Type of identification presented
Identification expiration date
Identification number or a portion of that number when legally required or permitted
Address or other information required for a notarial journal
Type of notarial act
Document description
Witness information
Other information required or permitted under Oregon law
We may refuse to collect or retain information that is unnecessary for the requested service.
Payment Information
When you make a payment, payment information may be processed by a third-party payment processor.
Fortis may receive or retain:
Name of payer
Billing contact information
Payment status
Amount paid
Date and time of payment
Transaction or confirmation number
Limited payment-method information, such as the card type and last four digits
We generally do not receive or store complete credit-card or bank-account credentials when payment is processed through a third-party provider.
Communications and SMS Consent Information
When you opt in to receive text messages or email communications, we may collect and retain:
Mobile telephone number
Email address
Date and time of consent
Method and source of consent
Language displayed when consent was obtained
Messages sent and received
Delivery status
Records of HELP, STOP, unsubscribe, or other preference requests
Appointment confirmations and reminders
Customer-service communications
Website, Device, and Usage Information
Our website and technology providers may automatically collect:
IP address
Browser type
Device type
Operating system
Approximate geographic location
Referring website
Pages viewed
Links clicked
Date and time of visit
Time spent on pages
Form interactions
Website errors
Cookie and analytics identifiers
This information may be collected through cookies, pixels, analytics tools, embedded forms, and similar technology.
3. How We Use Information
We may use information to:
Respond to questions and service inquiries
Prepare quotes
Schedule and coordinate appointments
Confirm locations, signers, documents, witnesses, and service requirements
Provide mobile notary and Remote Online Notarization services
Communicate with customers, signers, scheduling parties, and authorized professionals
Send appointment confirmations, reminders, updates, and service notifications
Process payments and issue receipts
Maintain legally required notarial records
Document customer consent and communication preferences
Provide customer support
Prevent fraud, misuse, and security incidents
Protect customers, signers, Fortis, and other parties
Improve website functionality and customer experience
Measure website performance
Maintain business and financial records
Comply with applicable legal, regulatory, contractual, and insurance requirements
Establish, exercise, or defend legal claims
We limit information collection to what we reasonably believe is relevant and necessary for the stated business or service purpose.
4. SMS and Mobile Messaging Privacy
By providing your mobile number and affirmatively opting in, you consent to receive text messages from Fortis Mobile Notary Services.
Messages may include:
Appointment confirmations
Appointment reminders
Requests for necessary appointment information
Arrival and scheduling updates
Payment notifications
Service-related communications
Follow-up messages
Marketing messages only when separately authorized
Message frequency varies based on your interaction with us.
Message and data rates may apply.
Consent to receive text messages is not a condition of purchasing notary services.
To stop receiving text messages, reply:
STOP
After submitting a valid STOP request, you may receive one final confirmation message. No additional text messages will be sent unless you later opt in again or communication is otherwise legally permitted.
For assistance, reply:
HELP
You may also contact us at:
(503)501-5955
Mobile information and text-message opt-in consent will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
Information may be shared with vendors that help us deliver text messages and customer-service communications. These providers may use the information only to provide services on our behalf.
5. Cookies and Tracking Technologies
We and our technology providers may use cookies, tracking pixels, analytics tools, and similar technologies to:
Operate the website
Remember user preferences
Improve website performance
Understand website traffic
Identify technical problems
Measure form and page activity
Protect against fraud and abuse
Evaluate the effectiveness of advertising or outreach
You may restrict or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
Where required by applicable law, we will provide appropriate choices regarding nonessential cookies and recognize qualifying opt-out preference signals.
Beginning January 1, 2026, businesses subject to the Oregon Consumer Privacy Act must honor qualifying opt-out preference signals, such as Global Privacy Control, for covered processing. The law applies only to businesses that meet applicable statutory thresholds or otherwise fall within its coverage.
6. How We Share Information
Fortis does not sell personal information.
We may disclose information in the limited circumstances described below.
Service Providers
We may share information with companies that help operate our business, including:
Website and hosting providers
Customer relationship management systems
Scheduling and calendar platforms
Telephone and SMS providers
Email service providers
Payment processors
Remote Online Notarization platforms
Identity-verification providers
Cloud-storage providers
Mapping and navigation providers
Accounting and bookkeeping providers
Shipping, printing, scanback, and courier providers
Website analytics and security providers
Professional advisers and insurers
These providers may receive only the information reasonably necessary to perform services for us or on our behalf.
Contracting and Receiving Parties
When a service is scheduled through or for another organization, relevant information may be shared with authorized parties such as:
Information will be limited to what is reasonably necessary to coordinate, perform, document, or complete the requested service.
Title or escrow companies
Signing services
Attorneys
Estate-planning professionals
Lenders
Document providers
Government agencies
Care facilities
Hospitals or authorized facility personnel
Shipping and delivery providers
The person or organization receiving the completed documents
Legal and Safety Requirements
We may disclose information when reasonably necessary to:
Comply with law, regulation, court order, subpoena, or legal process
Respond to a lawful government request
Protect the rights or property of Fortis
Prevent fraud, abuse, or unlawful conduct
Protect the safety of a signer, customer, notary, employee, service provider, or member of the public
Investigate a suspected security incident
Enforce our agreements and policies
Establish, exercise, or defend legal claims
Business Transfers
If Fortis is involved in a merger, acquisition, financing, reorganization, asset sale, or transfer of business operations, information may be transferred as part of that transaction.
Any successor will be expected to handle the information in accordance with applicable law and the privacy commitments in effect at the time of transfer.
7. Document and Notarial Record Privacy
Customer Documents
Fortis does not ordinarily retain complete copies of customer documents after an appointment unless retention is:
Requested as part of an authorized service
Necessary for printing or scanbacks
Necessary for shipping or courier service
Required by a signing company, title company, attorney, lender, or document provider
Required for Remote Online Notarization
Required or permitted by law
Necessary to resolve a service, payment, compliance, or legal issue
Temporary document copies may be securely deleted, destroyed, or returned after the applicable service has been completed, subject to operational and legal requirements.
Customers should not send original documents or confidential copies through unsecured channels unless specifically instructed.
Notarial Journals and Records
Notarial journals and related records are maintained as required or permitted by Oregon law.
These records may contain information relating to:
The signer
Identification
The document
The type of notarial act
The date and location
Fees
Witnesses
Signatures
Other legally required entries
Access to notarial records may be governed by Oregon law and may differ from ordinary customer-information requests.
Remote Online Notarization Records
Remote Online Notarization may involve:
Audiovisual recordings
Electronic documents
Identification images
Identity-proofing results
Knowledge-based authentication
Credential analysis
Electronic journal entries
Digital certificates
Platform activity and transaction records
These records may be created, stored, and retained by Fortis, an approved Remote Online Notarization provider, or another authorized party as required by law, platform requirements, or the transaction.
Remote-platform providers maintain their own privacy practices and security procedures.
8. Data Retention
We retain information only for as long as reasonably necessary to:
Provide the requested service
Maintain notarial journals and records
Document SMS or email consent
Maintain payment and accounting records
Fulfill contractual obligations
Resolve disputes
Prevent fraud
Comply with insurance requirements
Respond to audits or legal requests
Establish or defend legal claims
Meet applicable legal and regulatory requirements
Retention periods vary according to the type of information and the purpose for which it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely destroy it, subject to legal and operational limitations.
9. Your Privacy Choices and Rights
Communication Preferences
You may opt out of marketing email by selecting the unsubscribe link in the email.
You may opt out of text messages by replying:
STOP
You may still receive communications reasonably necessary to complete an active transaction, respond to your request, maintain required records, or comply with law.
Privacy Requests
Depending on applicable law and the nature of the information, you may request that we:
Confirm whether we maintain personal information about you
Provide access to certain information
Correct inaccurate information
Delete certain information
Provide a copy of certain information
Withdraw consent
Stop marketing communications
To submit a privacy request, contact:
Email: [email protected]
Phone: 503-501-5955
We may need to verify your identity before responding.
Some requests may be denied or limited when information must be retained to:
Comply with notarial-record requirements
Complete a requested transaction
Maintain payment or tax records
Prevent fraud
Protect legal rights
Comply with another legal or contractual obligation
Oregon Privacy Rights
The Oregon Consumer Privacy Act applies to businesses that meet specified processing thresholds. Generally, it covers a business that processes personal data from at least 100,000 Oregon consumers in a calendar year, or at least 25,000 consumers while deriving more than 25% of annual gross revenue from selling personal data.
Fortis may not currently meet those thresholds. Nevertheless, we seek to respond reasonably to legitimate privacy requests consistent with our legal, contractual, notarial, security, and recordkeeping responsibilities.
When the Oregon Consumer Privacy Act applies, Oregon consumers may have rights to access, correct, delete, and obtain copies of personal data and to opt out of certain sales, targeted advertising, or profiling. Covered businesses generally must provide a clear privacy notice and respond to verified requests within 45 days, subject to lawful extensions and exceptions.
10. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect information against:
Unauthorized access
Loss
Misuse
Alteration
Disclosure
Destruction
Measures may include:
Access controls
Password protection
Multi-factor authentication
Encryption provided by service platforms
Secure payment processing
Limited access to customer information
Data minimization
Vendor management
Secure disposal
Security monitoring
Oregon law requires businesses holding specified personal information to use appropriate safeguards, and Oregon privacy guidance identifies measures such as access control, encryption, employee training, data minimization, and security monitoring as common components of reasonable protection.
No website, electronic transmission, storage system, mobile device, or third-party platform can be guaranteed to be completely secure.
We therefore cannot guarantee absolute protection against every possible security incident.
11. Third-Party Websites and Platforms
Our website may contain links to websites, payment providers, scheduling systems, Remote Online Notarization platforms, mapping tools, social-media services, or other third-party resources.
These parties operate independently and maintain their own:
Privacy policies
Terms and conditions
Security practices
Data-retention procedures
Cookie practices
Fortis is not responsible for the privacy practices, content, availability, or security of unaffiliated third-party services.
You should review the privacy policies of any third-party platform before submitting sensitive information.
12. Children’s Privacy
Fortis provides professional notary and related services primarily to adults.
Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the website without legally sufficient authorization.
If a parent or legal guardian believes that a child has submitted personal information to us improperly, contact us so that we can review the situation and take appropriate action.
Oregon privacy law requires consent before a covered business processes personal data about a child under 13. Beginning January 1, 2026, covered businesses may not sell personal data belonging to a consumer under 16 or process it for targeted advertising or profiling.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Our services
Technology
Third-party platforms
Business practices
Legal requirements
Security procedures
The updated policy will be posted on this webpage with a revised “Last Updated” date.
Material changes may also be communicated through the website or another appropriate method when required.
14. Contact Information
Questions, concerns, and privacy requests may be directed to:
Fortis Mobile Notary Services, LLC
Christopher Moore, Notary Public
Portland, Oregon
Serving Oregon by appointment
Phone: 503-501-5955
Email: [email protected]
Website: fortismobilenotary.com
Mailing Address
5441 S. Macadam Avenue
Suite 6509
Portland, OR 97239
Phone: (503) 501-5955
Questions About Our Privacy Policy?
We are happy to clarify questions about our notary services and this Privacy Policy.
Commissioned & Insured
Confidential & Secure
Detail-Oriented & Accurate
Focused & Respectful
Mobile notary and remote online notary services you can trust.
By Appointment Only
CONTACT
Hours:
6:00 a.m. to 11:30 p.m.
Monday through Saturday
After-hours by request
Oregon Address
5441 S. Macadam Avenue
Suite 6509
Portland, OR 97239
Phone: (503) 501-5955
Washington Address
522 W. Riverside Avenue
Suite 10523
Spokane, WA 99201
Phone: (360) 309-0850
Christopher Moore is a commissioned Oregon Notary Public. He is not an attorney licensed to practice law and cannot draft legal documents, select a notarial act, provide legal advice, or charge a fee for those activities.