Fortis Mobile Notary Services Terms of Service
Terms of Service
Clear expectations for scheduling and using Fortis Mobile Notary services.
These Terms of Service govern your use of the Fortis Mobile Notary Services website and your request, scheduling, purchase, or receipt of mobile notary, Remote Online Notarization, signing, witness-coordination, apostille-coordination, and related services.
Last updated: July 18, 2026
1. Acceptance of These Terms
These Terms of Service constitute an agreement between you and Fortis Mobile Notary Services, LLC, referred to as “Fortis,” “we,” “us,” or “our.”
You agree to these terms when you:
Access or use this website
Submit a contact or appointment form
Request a quote
Schedule an appointment
Pay a deposit, session fee, or invoice
Participate in a mobile or remote appointment
Request witness, printing, courier, apostille, or related services
Opt in to receive SMS or email communications
When you schedule services for another person, you represent that you are authorized to provide the scheduling information and to agree to any charges you authorize. Every signer remains individually responsible for satisfying the legal requirements applicable to the requested notarial act.
When a separate written agreement, title-company instruction, signing-service order, lender instruction, invoice, appointment confirmation, or payment description conflicts with these general terms, the more specific written terms will control for that particular assignment.
2. Description of Services
Fortis may offer services including:
Mobile notary appointments
Traditional in-person notarization
Remote Online Notarization
Estate-planning document signing facilitation
Hospital and care-facility appointments
Hospice and end-of-life appointments
Senior and elder-care appointments
Real estate and loan signing services
Business-document notarization
Witness coordination
Printing and scanbacks
Shipping and courier coordination
Apostille and authentication coordination
Same-day and after-hours appointments
Related administrative and appointment services
Service availability depends on location, scheduling, signer readiness, document requirements, legal requirements, facility access, technology, and other relevant circumstances.
Fortis may decline any request that is unlawful, unsafe, impractical, outside the notary’s authority, inconsistent with professional obligations, or beyond the services offered.
3. Eligibility and Authority to Request Services
You must be at least 18 years old to enter into a service agreement with Fortis.
A person under 18 may participate as a signer only when the transaction and notarial act are legally permissible and appropriate arrangements have been made.
When requesting services for another person, you agree that:
The signer has been informed of the appointment
The signer is expected to participate willingly
You have authority to provide the scheduling information
You will not pressure, coach, or improperly influence the signer
You will accurately communicate known appointment requirements
You will disclose material accessibility, facility, language, or safety considerations
Scheduling an appointment for someone does not give the scheduling person authority to answer questions for the signer or direct the signer’s decisions.
4. Nature and Limitations of Notary Services
Not Legal Advice
Christopher Moore is not an attorney licensed to practice law.
Fortis does not provide legal, tax, financial, immigration, lending, title, escrow, or estate-planning advice through its notary services.
We cannot:
Explain the legal meaning or effect of a document
Recommend whether a person should sign
Advise a signer regarding legal rights
Interpret contract or loan provisions
Determine whether a document is legally sufficient
Recommend changes to an estate plan
Answer substantive legal questions
Questions concerning a document’s meaning, legality, consequences, or suitability should be directed to the document preparer, attorney, lender, title company, escrow officer, government agency, or other qualified professional.
No Document Preparation
Fortis does not prepare, draft, revise, complete, or select legal documents.
Documents must be complete and ready for signing before the appointment, except for blanks that must lawfully be completed in the notary’s presence.
We may identify incomplete areas or missing certificate information, but we cannot decide
Selection of the Notarial Act
The customer, signer, document preparer, attorney, lender, title company, government agency, or receiving party must identify the notarial act required.
Fortis cannot select the certificate or notarial act for the customer.
No Guarantee of Acceptance or Completion
Completion of a notarization does not guarantee that a document will be accepted, recorded, filed, authenticated, enforced, or approved by a receiving party.
Scheduling or paying for an appointment does not guarantee that a notarization can be completed.
5. Appointment Requests and Confirmation
Submitting a form, voicemail, text message, email, or scheduling request does not by itself create a confirmed appointment.
An appointment is confirmed only after Fortis has:
Reviewed the available information
Accepted the service request
Confirmed the appointment time and location
Communicated applicable pricing or payment requirements
Received any required deposit or prepayment
Appointment times are estimates and may be affected by traffic, weather, parking, facility access, prior appointments, emergencies, or other circumstances.
Fortis will make reasonable efforts to communicate material delays.
You are responsible for reviewing the confirmation and promptly correcting inaccurate information.
6. Customer and Signer Responsibilities
Identification
Each signer must present acceptable identification meeting Oregon notarial requirements, unless another legally permitted method of identification applies.
The customer is responsible for confirming identification availability before the appointment.
Documents
The customer must provide:
The complete document
All pages associated with the signing
Clear instructions from the receiving party
The required notarial certificate or instructions identifying the notarial act
Any required attachments
Any lender, title, attorney, or agency instructions
Correct signer names
Appropriate signature and date lines
Do not sign the document before the appointment unless the requested notarial act legally permits a previously signed document and you have received proper instructions.
Signer Presence and Willingness
Every signer must appear before the notary as legally required.
The signer must:
Be willing to participate
Communicate directly with the notary
Demonstrate sufficient awareness of the transaction
Be free from apparent coercion
Sign as required
Satisfy identification and legal requirements
Family members, caregivers, attorneys-in-fact, facility staff, or scheduling parties may not answer questions for the signer unless legally permitted.
Witnesses
The customer or document provider is responsible for determining:
Whether witnesses are required
The number of witnesses
Witness qualifications
Whether witnesses may be related to the signer
Whether a witness may have a financial interest
Whether special witness statements are required
When Fortis coordinates a witness, the customer remains responsible for confirming the witness requirements.
Appointment Location
The customer must provide a safe, lawful, accessible, and reasonably suitable location.
Fortis may decline or discontinue service when:
The location is unsafe
Access is denied
The environment is threatening or disruptive
Illegal activity is occurring
Animals are not reasonably controlled
Smoking, substances, or other conditions materially interfere with the appointment
The notary cannot communicate privately or directly with the signer
Facility rules prevent completion
7. Pricing, Notarial Fees, and Other Charges
Identification
Each signer must present acceptable identification meeting Oregon notarial requirements, unless another legally permitted method of identification applies.
The customer is responsible for confirming identification availability before the appointment.
Documents
The customer must provide:
The complete document
All pages associated with the signing
Clear instructions from the receiving party
The required notarial certificate or instructions identifying the notarial act
Any required attachments
Any lender, title, attorney, or agency instructions
Correct signer names
Appropriate signature and date lines
Do not sign the document before the appointment unless the requested notarial act legally permits a previously signed document and you have received proper instructions.
Signer Presence and Willingness
Every signer must appear before the notary as legally required.
The signer must:
Be willing to participate
Communicate directly with the notary
Demonstrate sufficient awareness of the transaction
Be free from apparent coercion
Sign as required
Satisfy identification and legal requirements
Family members, caregivers, attorneys-in-fact, facility staff, or scheduling parties may not answer questions for the signer unless legally permitted.
Witnesses
The customer or document provider is responsible for determining:
Whether witnesses are required
The number of witnesses
Witness qualifications
Whether witnesses may be related to the signer
Whether a witness may have a financial interest
Whether special witness statements are required
When Fortis coordinates a witness, the customer remains responsible for confirming the witness requirements.
Appointment Location
The customer must provide a safe, lawful, accessible, and reasonably suitable location.
Fortis may decline or discontinue service when:
The location is unsafe
Access is denied
The environment is threatening or disruptive
Illegal activity is occurring
Animals are not reasonably controlled
Smoking, substances, or other conditions materially interfere with the appointment
The notary cannot communicate privately or directly with the signer
Facility rules prevent completion
8. Deposits, Payment, and Authorization
Fortis may require partial or full payment before confirming or dispatching for an appointment.
By submitting payment information, you represent that:
You are authorized to use the selected payment method
The billing information is accurate
You authorize Fortis and its payment processor to collect the disclosed amount
You authorize applicable charges resulting from approved changes to the appointment
Deposits may be applied toward the appointment total.
Unless otherwise stated in the booking description, a deposit reserves appointment time and may become nonrefundable when:
The appointment is within 24 hours
Same-day or emergency service is requested
The notary has begun travel
Printing or preparation has begun
A witness has been scheduled
A substantial block of time has been reserved
Third-party expenses have been incurred
The notarial-act fee itself will not be charged for an act that was not performed. Other disclosed service charges may remain payable.
Accepted payment methods may include credit card, debit card, electronic invoice, cash, or another method approved by Fortis.
9. Cancellations, Rescheduling, and Refunds
Customer Cancellation
Unless a service description states otherwise:
More than 24 hours before the appointment: no cancellation charge
Less than 24 hours before the appointment: 50% of the applicable appointment fee
Less than four hours before the appointment: 100% of the applicable appointment fee
After dispatch or commencement of preparation: 100% of appointment, travel, preparation, and priority charges
Third-party costs already incurred are nonrefundable.
Cancellation After Dispatch
When the notary has begun traveling, the scheduled appointment fee, travel charge, rush charge, parking expense, and other committed costs remain due.
No-Show or Unavailable Signer
The applicable service charges remain due when:
The signer is absent
The signer is not ready
The signer cannot be located
Facility access is unavailable
The customer provided an incorrect address
The required parties are unavailable
The signer refuses to participate after arrival
Cancellation by Fortis
Fortis may cancel or reschedule when service cannot reasonably be provided because of:
Illness
Emergency
Unsafe conditions
Severe weather
Vehicle or technology failure
Legal or ethical concerns
Incorrect booking information
Unavailable required resources
Events beyond reasonable control
When Fortis cancels and cannot reasonably reschedule, prepaid amounts for unperformed Fortis services will generally be refunded. Third-party charges may be subject to the provider’s policies.
Refund Processing
Approved refunds will be returned through the original payment method when reasonably possible.
Processing time depends on the payment provider and financial institution.
10. Waiting Time and Extended Appointments
The first 10 minutes of unexpected waiting time are complimentary unless the service description states otherwise.
After that, waiting time may be charged at the rate shown on the pricing page or appointment confirmation.
Additional-time charges may apply when:
The signer is not ready
Identification cannot be located
Documents are still being completed
Witnesses are late
Facility access is delayed
The customer reads or reviews documents during the appointment
Additional documents or signers are added
The assignment exceeds the reserved duration
Fortis may end an appointment when delays make completion impractical or interfere with subsequent confirmed appointments.
11. Unsuccessful or Refused Notarizations
A notary has an independent duty to determine whether the legal requirements for the requested act are satisfied.
The notarization may be refused or discontinued when:
Identification is insufficient
The signer is absent
The signer appears unwilling
The signer appears coerced
The signer cannot communicate directly
The signer does not appear sufficiently aware
The document is incomplete
The notarial act has not been identified
Required witnesses are unavailable
The requested act is unlawful or improper
Technology or identity verification fails
Facility access is denied
Safety concerns arise
Another legal or practical requirement is not met
Appointment, travel, parking, waiting, preparation, printing, witness, platform, rush, and other disclosed service charges may remain due even when the notarization cannot be completed.
No notarial-act fee will be charged for an act that was not performed.
12. Hospital, Care Facility, Hospice, and End-of-Life Appointments
Urgent circumstances do not eliminate legal notarization requirements.
The signer must still:
Be properly identified
Be willing to sign
Communicate directly with the notary
Demonstrate sufficient awareness
Be free from apparent coercion
Meet all other applicable legal requirements
A medical diagnosis, family request, attorney request, facility recommendation, or urgent situation does not require the notary to complete a notarization.
The customer is responsible for:
Confirming facility access
Providing room or unit information
Coordinating with appropriate personnel
Disclosing known visitation restrictions
Ensuring the signer is available
Confirming witness requirements
Avoiding appointments during procedures, medication changes, or times when the signer cannot meaningfully participate
Facility delays and access restrictions may result in waiting charges or an unsuccessful appointment fee.
13. Estate-Planning Document Signings
Fortis may facilitate the execution and notarization of documents including:
Wills
Trusts
Powers of attorney
Advance directives
Health care documents
Deeds
Certifications
Affidavits
Related estate-planning documents
The documents must be prepared by the customer, attorney, document provider, or other qualified person before the appointment.
Fortis does not determine:
Whether the estate plan is legally sufficient
Whether a document is appropriate
Whether the signing formalities are complete beyond the notarial role
Whether a trust has been funded
Whether a deed should be recorded
Whether tax or probate consequences will result
Whether a witness satisfies every document-specific requirement
Questions about the plan must be directed to the document preparer or a qualified attorney.
14. Real Estate and Loan Signing Services
Fortis may present documents and facilitate signatures according to instructions from:
A lender
Title company
Escrow company
Attorney
Signing service
Settlement provider
Document provider
Fortis does not:
Negotiate loan terms
Explain interest rates
Interpret payment provisions
Provide financial advice
Resolve title questions
Modify lender documents
Advise whether a borrower should sign
Make promises on behalf of a lender or title company
Substantive questions must be directed to the appropriate lender, title company, escrow officer, attorney, or contracting party.
The customer or contracting company may be responsible for charges resulting from:
Excessive printing
Reprinting caused by revised documents
Scanbacks
Shipping
Courier service
Multiple trips
Signer delays
Incorrect instructions
Additional locations
15. Remote Online Notarization
Remote Online Notarization is available only when:
Fortis is properly authorized to perform it
The signer and document qualify
The receiving party accepts it
An approved technology provider is available
Identity verification succeeds
The transaction meets applicable requirements
Oregon requires the notary to be physically located in Oregon during the remote notarization, although the signer may be elsewhere if all requirements are met. Standard consumer videoconferencing applications alone do not satisfy Oregon’s RON requirements.
Technology and Identity Verification
The signer may be required to:
Use a compatible computer or device
Have a camera and microphone
Maintain a reliable internet connection
Upload acceptable identification
Complete credential analysis
Answer identity-verification questions
Create a platform account
Upload the document
Use an electronic signature
Participate in a live audiovisual session
Failure to complete these steps may prevent the notarization.
Recording and Electronic Records
Remote Online Notarization may create:
Audiovisual recordings
Electronic journal entries
Identification images
Credential-analysis results
Electronic documents
Digital certificates
Platform transaction records
Oregon requires an electronic journal for RON, and the Oregon Secretary of State states that the same 10-year retention schedule applies to electronic and paper journals.
Receiving-Party Acceptance
The customer is responsible for confirming that the receiving organization will accept Remote Online Notarization.
Fortis does not guarantee acceptance by:
Courts
Recorders
Lenders
Title companies
Government agencies
Foreign authorities
Health care providers
Financial institutions
Other recipients
16. Witness Coordination
Witness coordination may be available with advance notice.
Witness availability is not guaranteed until confirmed.
Fortis does not independently determine whether a witness meets every legal or document-specific requirement.
The customer or document provider is responsible for confirming:
Required number of witnesses
Minimum age
Relationship restrictions
Financial-interest restrictions
Facility-employee restrictions
Residency requirements
Identification requirements
Required witness statements
Witness fees compensate the witness for availability, travel, reserved time, and participation. Those fees may remain payable when the appointment cannot proceed because of customer, signer, document, or facility circumstances.
17. Apostille Coordination
Fortis is not a government agency and does not issue apostilles, authentications, or certifications of authority.
Fortis may assist with:
Document coordination
Known submission requirements
Notarization
Submission preparation
Courier or mailing arrangements
Status tracking
Return delivery
Government agencies and receiving countries determine eligibility, approval, fees, and processing time.
Fortis does not guarantee:
Approval
Issuance
Processing time
Foreign-country acceptance
Receiving-party acceptance
Accuracy of requirements provided by third parties
Government, shipping, translation, courier, and third-party charges may be due in advance and may be nonrefundable.
18. Printing, Scanbacks, Shipping, and Courier Services
When requested, Fortis may print, scan, ship, deliver, or arrange the transportation of documents.
The customer is responsible for providing:
Clear files
Correct documents
Complete delivery instructions
Accurate addresses
Required labels
Deadline information
Account numbers when applicable
Fortis is not responsible for:
Errors in files supplied by others
Late revisions
Incorrect delivery instructions
Carrier delays
Weather delays
Lost or damaged shipments outside Fortis’s control
Rejection resulting from document preparation or
receiving-party requirements
Additional charges may apply for reprinting, excessive pages, color printing, multiple copies, expedited shipping, scanbacks, or extra travel.
19. Communications and SMS Terms
Consent to Receive Messages
When you provide your mobile number and affirmatively opt in, you authorize Fortis to send text messages related to:
Appointment confirmations
Appointment reminders
Arrival updates
Requests for appointment information
Payment notifications
Schedule changes
Follow-up communications
Customer support
Promotional messages only when separately authorized
Consent to receive SMS communications is not a condition of purchasing services.
You represent that you are the authorized user of the mobile number provided.
Message Frequency and Rates
Message frequency varies based on your interaction with Fortis.
Message and data rates may apply.
Contact your wireless provider with questions about your plan.
Opting Out
STOP
After a valid STOP request, you may receive one final confirmation message. You will not receive further automated messages unless you opt in again or communication is otherwise permitted.
Help and Support
Carrier Disclaimer
Wireless carriers are not responsible for delayed or undelivered messages.
Delivery depends on carrier availability, network conditions, device operation, and other factors outside Fortis’s control.
20. Privacy
Your use of Fortis services is also governed by the Privacy Policy:
The Privacy Policy explains how Fortis collects, uses, retains, protects, and shares information.
Mobile opt-in information and consent will not be sold or shared with unaffiliated third parties for their own marketing or promotional purposes.
21. Website Use and Intellectual Property
The Fortis website and its original content, including:
Text
Graphics
Logos
Icons
Photographs
Page layouts
Service descriptions
Pricing presentations
Downloadable materials
Brand elements
are owned by Fortis or used with permission and are protected by applicable intellectual-property laws.
You may view and use the website for personal or legitimate business purposes related to evaluating or obtaining Fortis services.
You may not, without written permission:
Copy substantial portions of the website
Republish content
Sell or license content
Remove ownership notices
Use Fortis branding to suggest affiliation
Scrape the website
Reproduce protected graphics or page designs
Use content for misleading or unlawful purposes
22. Third-Party Services and Platforms
Fortis may use third-party services for:
Website hosting
Scheduling
Customer relationship management
Payments
Telephone and SMS
Email
Mapping
Remote Online Notarization
Identity verification
ShippingDocument storage
Document creation
Document management
Electronic signatures
Analytics
Third-party platforms maintain their own terms, policies, availability, and security procedures.
Your use of those services may be subject to separate agreements.
Fortis is not responsible for outages, errors, delays, data practices, or performance failures caused solely by unaffiliated providers outside its reasonable control.
23. Prohibited Uses
You may not use Fortis services or the website to:
Request an unlawful notarization
Present false or altered identificatio
Impersonate another person
Submit fraudulent documents
Pressure or coerce a signer
Misrepresent authority
Interfere with the notary’s independent judgment
Harass, threaten, or endanger any person
Violate intellectual-property rights
Introduce malware or harmful code
Attempt unauthorized system access
Use the website for deceptive, fraudulent, or unlawful activity
Fortis may refuse or discontinue service when prohibited conduct is suspected.
24. Disclaimer of Warranties
Services and website content are provided on an “as available” basis to the fullest extent permitted by law.
Fortis does not warrant that:
Every requested notarization can be completed
Every document will be accepted
Every appointment will begin at an exact minute
Third-party platforms will be uninterrupted
A government agency will approve a submission
A carrier will deliver messages or documents on time
Website information will always be error-free or current
A particular service will be suitable for every transaction
Nothing in these terms excludes any warranty that cannot lawfully be excluded.
25. Limitation of Liability
To the fullest extent permitted by law, Fortis will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from:
Use or inability to use the website
Failure of a receiving party to accept a document
Delays caused by third parties
Incorrect customer-provided information
Incomplete or defective documents
Missed deadlines not expressly accepted in writing
Carrier or platform failure
Government processing
Customer failure to satisfy legal requirements
Refusal of an improper notarization
Fortis’s total liability arising from a particular paid service will not exceed the amount paid directly to Fortis for that specific service, except where a different limitation is required by law.
This provision should receive attorney review before publication.
26. Indemnification
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Fortis Mobile Notary Services, LLC and its owner, contractors, agents, and service providers from claims, losses, liabilities, costs, and expenses arising from:
False information you provide
Fraudulent or unlawful conduct
Your breach of these terms
Your violation of another person’s rights
Documents or instructions supplied by you
Your failure to confirm receiving-party requirements
Coercion or improper influence by you
Unauthorized use of another person’s information
Your misuse of the website or services
This provision should also receive attorney review for scope and enforceability.
27. Governing Law and Dispute Resolution
These terms are governed by the laws of the State of Oregon, without regard to conflict-of-law rules.
Before filing a legal claim, the parties agree to make a good-faith effort to resolve the dispute through written communication.
Notices of a dispute should be sent to:
Unless applicable law requires otherwise, any court proceeding relating to these terms or Fortis services should be brought in a court of competent jurisdiction serving Multnomah County, Oregon.
I recommend attorney review before adding mandatory arbitration, a jury-trial waiver, or a class-action waiver. Those provisions should not be copied from generic internet templates without careful consideration.
28. Changes to These Terms
Fortis may revise these Terms of Service periodically to reflect changes in:
Services
Pricing
Business practices
Technology
Legal requirements
Scheduling procedures
Third-party platforms
The updated version will be posted on this webpage with a revised “Last Updated” date.
Changes apply prospectively unless applicable law or a separate agreement provides otherwise.
29. Severability and Entire Agreement
If any provision of these terms is found invalid or unenforceable, the remaining provisions will remain in effect to the extent permitted by law.
These terms, together with the applicable:
Appointment confirmation
Invoice
Payment description
Pricing page
Privacy Policy
Notary Disclaimers
Written assignment instructions
Specific service agreement
constitute the agreement governing the applicable service.
Failure to enforce a provision does not waive the right to enforce it later.
30. Contact Information
Questions regarding these terms may be directed to:
Fortis Mobile Notary Services, LLC
Christopher Moore, Notary Public
Portland, Oregon
Serving Oregon by appointment
Phone: 503-501-5955
Email: [email protected]
Website: fortismobilenotary.com
Mailing Address
5441 S. Macadam Avenue
Suite 6509
Portland, OR 97239
Phone: (503) 501-5955
Professional & Dependable
We are committed to providing professional, reliable and ethical notary services with the highest standard of care and integrity.
Your Trust Matters
We handle your documents and information with confidentiality and respect at every step.
SMS Program Terms
Opt in to receive messages about appointments, reminders, updates, and offers. Reply STOP to opt out. Reply HELP for assistance.
Third-Party Services
Our services may use trusted third-party providers for payments, communications, scheduling, and technology. We are not responsible for their policies or services.
Last Updated
We review and update these Terms of Service regularly to ensure clarity and accuracy.
Questions About Our Terms of Service?
We are happy to clarify questions about our notary services and these Terms of Service.
Commissioned & Insured
Confidential & Secure
Detail-Oriented & Accurate
Focused & Respectful
Mobile notary and remote online notary services you can trust.
By Appointment Only
CONTACT
Hours:
6:00 a.m. to 11:30 p.m.
Monday through Saturday
After-hours by request
Oregon Address
5441 S. Macadam Avenue
Suite 6509
Portland, OR 97239
Phone: (503) 501-5955
Washington Address
522 W. Riverside Avenue
Suite 10523
Spokane, WA 99201
Phone: (360) 309-0850
Christopher Moore is a commissioned Oregon Notary Public. He is not an attorney licensed to practice law and cannot draft legal documents, select a notarial act, provide legal advice, or charge a fee for those activities.